Freemi | Logistics

Keep Your Supply Chain
Moving. Automatically.

AI employees that handle order tracking, delivery updates, driver communication, and customer enquiries. keeping your operations smooth without the manual overhead.

Real-time tracking
99.2% on-time
24/7 dispatch
Multi-channel

70%

Fewer tracking calls

99.2%

On-time updates

5hrs

Saved daily

24/7

Dispatch support

Every shipment, tracked and managed.

AI handles tracking, coordination, and communication so your team focuses on operations.

Real-time tracking updates

Automated delivery status updates via WhatsApp, SMS, and email. Customers always know where their order is.

Driver coordination

AI assigns routes, sends delivery instructions, and manages driver communications.

Customer enquiry handling

AI answers tracking questions, handles complaints, and escalates urgent issues.

Exception management

Delayed deliveries, failed attempts, address issues. AI notifies and offers solutions.

Delivery analytics

Track on-time rates, delivery volumes, common issues, and satisfaction scores.

Proactive notifications

Dispatch confirmations, ETA updates, delivery confirmations, and feedback requests. all automated.

Live in under a day.

01

Connect your systems

Link your order management, fleet tracking, and customer database. We integrate with your existing tools.

02

AI handles communications

Tracking updates, customer queries, driver coordination. all automated across every channel.

03

Operations run themselves

Fewer calls, faster responses, happier customers. Your team focuses on what matters.

Not manual dispatch. AI powered ops.

Manual dispatch can't keep up. Freemi handles it all automatically.

CapabilityManual DispatchFreemi Logistics
AI powered tracking updates
×
Automated driver coordination
×
Proactive exception handling
×
Multi-channel notifications
×
Real-time delivery analytics
×
Customer self-service tracking
24/7 dispatch support
×
Automated feedback collection

Built for every logistics operation.

99.2%

Last-Mile Delivery

ETA updates, delivery instructions, failed delivery rebooking, and proof of delivery notifications.

70%

Warehouse & Fulfilment

Order status updates, stock alerts, pick-pack notifications, and dispatch confirmations.

24/7

Freight & Shipping

Shipment tracking, customs documentation queries, arrival notifications, and cargo status updates.

5hrs

Fleet Management

Route assignment, driver communication, maintenance scheduling, and incident reporting.

100%

Cold Chain

Temperature alerts, compliance documentation, delivery window management, and quality assurance tracking.

Field Services

Job assignment, customer scheduling, completion updates, and invoicing triggers.

Smoother operations.
Happier customers.

AI employees that keep your supply chain moving. without the manual overhead.

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