Every message, replied.
WhatsApp, Instagram DMs, email, website chat. Every message answered in seconds, in your voice. Calls picked up too on Growth.
Same business.
Different week.
Tuesday at 5pm, without Freemi
- 40 unread WhatsApps
- 12 voicemails to wade through
- 6 missed Instagram DMs
- Email backlog 28 deep
- You: "I never close my phone"
Tuesday at 5pm, with Freemi
- Inbox at zero
- Every message replied
- 4 bookings made automatically
- 2 escalations on your WhatsApp
- You: "I checked it once at 2pm"
Freemi handles it
in real time.
Front Desk
A morning in the inbox
"Can I book a flu jab Tuesday?"
M. O'Brien · regular customer
Every job in one role.
WhatsApp + SMS
Every message answered in seconds, in your voice. Bookings, prices, FAQs, all handled. Hands off to you for anything sensitive.
Instagram + Facebook DMs
Replies to DMs, story-mentions, and post comments. Books from social without you ever opening the app.
Email replies
Drafts and sends replies to customer enquiries. Quotes, confirmations, follow-ups, written in your voice.
Website chat
Live-chat widget on your site. Answers questions, captures leads, books appointments. 24/7.
Bookings
Calendar managed across services and staff. Reschedules, reminders, no-show prevention all included.
Voice (Growth+)
Calls picked up 24/7 in your business voice. Transcribed, escalated when needed. The phone, finally answered.
Trained on your industry.
Tuned to your business.
"Hi M. O'Brien, your Vitamin D is ready. Want it delivered Tuesday?"
Trained on PSI compliance. Won't make medical claims.
"Hey Aoife. Saturday 11am still works for the cut & blow-dry?"
Knows your stylists, services, durations.
"Hi Mr Byrne, back to you re the blocked drain. Tomorrow 11:30?"
Sends quote-to-invoice the moment a job's done.
"Hi M. Dubois. Saturday tour at 10am for 4. Pay link below."
Multi-language. Handles weather rebooks automatically.
Doing nothing
has a price.
~12 customers a month, walking to your competitor.
Hire a part-time receptionist
€1,200/mo
20 hrs/wk · holidays · sick days
Outsource to an answering service
€400/mo
Generic scripts · no booking · no upsell
Do nothing (current)
~12 lost customers/mo
Voicemail · missed enquiries · late replies
Freemi
from €99/mo
In your voice · 24/7 · all your channels
Built for trust.
Not blind autopilot.
Won't make promises
No medical claims. No "definitely in stock." No refund commitments without you on the line.
Approval before sending
Anything sensitive (refunds, prices over a threshold, complaint replies) pings your WhatsApp first.
Every action logged
Replay any conversation, any time. Full audit trail. Correct anything Freemi did.
Your data stays yours
Encrypted, SOC 2-aligned, never trains other models. We delete on cancellation.
Quietly working,
while you do you.
- 7:42am
New WhatsApp from a tourist. Freemi books a Saturday slot before you're out of bed.
- 9:15am
Instagram DM about pricing. Freemi quotes and follows up an hour later.
- 11:30am
Email from a corporate client. Freemi drafts the proposal, you approve, it sends.
- 2:03pm
Web chat enquiry. Freemi captures details, books a discovery call for Thursday.
- 5:48pm
Customer asks for a refund. Freemi flags it, sends the conversation to your WhatsApp.
- 6:00pm
Day complete. Inbox at zero. Every message replied. Calendar full.
Works with the tools
you already use.
+ 40 more, with new tools added every week
Avg reply time
Unread overnight
Inbox time saved / wk
The questions you'd ask on a call.
Available from Starter.
Starter
€99
WhatsApp + SMS + Bookings + Invoices
Growth
€299
+ Voice + Email + Web chat + Social DMs
Tell us about your business on a 15-minute call. We build it. Day 2 the phone rings and Freemi picks up.