Freemi Voice

Your phone answered.
Every call. Every time.

Freemi Voice answers your inbound calls 24/7. taking orders, booking appointments, answering questions, and routing urgent calls to you. Your customers always get a real, professional response. You never miss a call again.

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Answers 24/7Keep your numberEvery call logged
9:41
Active call · 1:34
Freemi Voice
Answering for YourBusiness
Live transcript
CallerHi, I need to order a repeat prescription.
FreemiOf course. can I take your date of birth?
Caller14th March 1978.
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Freemi answered while you were on site
Who it works for

Built for businesses that run on phone calls.

Every industry has its own call types. Freemi Voice is trained on yours.

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Pharmacy

Takes prescription orders and answers medication questions. 24/7

Customers call to order prescriptions, ask about availability, or check opening hours. Freemi Voice handles it all. takes the order, confirms collection time, and logs everything.

Takes repeat prescription requests
Checks and confirms stock availability
Answers opening hours and location questions
Routes urgent queries to the pharmacist on duty
Live call transcript
CallerHi, I'd like to order my repeat prescription for metformin.
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Freemi VoiceOf course. can I take your date of birth to pull up your records?
Caller14th March 1978.
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Freemi VoiceGot it. Your metformin is ready for collection tomorrow from 10am. Shall I send you a text reminder?
Handled. logged to dashboard
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Plumber / Trades

Answers every call while you're on the job. qualifies the work, books the slot

You're on site with your hands full. Freemi Voice picks up every call, finds out what the job is, gets their details, and books them in. so you never lose a lead because you were busy.

Qualifies the job (emergency vs. routine)
Takes customer name, address, and job description
Books a site visit at a time that works
Escalates genuine emergencies to your mobile
Live call transcript
CallerHi, my boiler has stopped working and I've got no heating.
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Freemi VoiceSorry to hear that. I can get someone out to you. Is there any hot water at all, or is everything off?
CallerEverything's off, it's urgent.
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Freemi VoiceUnderstood. I'm flagging this as urgent. can I take your address and I'll have the engineer call you back within 20 minutes?
Handled. logged to dashboard
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Medical & Clinics

Books appointments, handles repeat requests, screens calls. so your team doesn't have to

Patients call to book appointments, request referrals, or ask about wait times. Freemi Voice handles the volume, books them in, and only passes through what genuinely needs a person.

Books and reschedules appointments
Handles repeat prescription requests
Screens and triages incoming calls
Routes urgent medical concerns to staff
Live call transcript
CallerI need to book an appointment with Dr. Murphy.
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Freemi VoiceOf course. Is this a new concern or a follow-up from a previous visit?
CallerFollow-up, I had bloods done last week.
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Freemi VoicePerfect. Dr. Murphy has availability Thursday at 2pm or Friday at 10am. which works better for you?
Handled. logged to dashboard
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Professional Services

Never miss a client call. screened, logged, and followed up automatically

Whether you're a solicitor, accountant, or consultant. Freemi Voice screens incoming calls, answers standard questions, books consultations, and ensures every potential client gets a prompt, professional response.

Screens and qualifies new client enquiries
Books initial consultations
Answers pricing and service questions
Takes messages and logs everything
Live call transcript
CallerHi, I need to speak to someone about a contract dispute.
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Freemi VoiceI can help with that. Are you an existing client, or is this a new matter?
CallerNew matter.
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Freemi VoiceUnderstood. I can book you a 30-minute initial consultation. We have availability Monday at 11am. would that suit you?
Handled. logged to dashboard
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Restaurant & Hospitality

Takes reservations and answers questions. even at midnight

Customers call to book a table, ask about the menu, or check if you're open. Freemi Voice handles it all. reservations confirmed, party sizes taken, dietary requirements noted, confirmation sent.

Takes and confirms table reservations
Answers menu and dietary questions
Handles cancellations and amendments
Takes takeaway and delivery orders
Live call transcript
CallerHi, can I book a table for Saturday evening?
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Freemi VoiceOf course. how many people, and what time were you thinking?
CallerFour people, around 7:30.
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Freemi Voice7:30pm Saturday for four. perfect, that's available. Can I take a name for the booking and a number in case we need to reach you?
Handled. logged to dashboard
How it works

Everything a receptionist does. Without the cost.

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Answers every call

No more missed calls, no voicemail. Freemi Voice picks up immediately, 24/7.

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Speaks in your voice

Trained on your business, your services, your tone. Callers feel like they're speaking to you.

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Logs every call

Every call transcribed, summarised, and logged. Searchable. Accessible from your dashboard.

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Escalates when needed

Genuine emergencies, urgent situations, or complex queries get routed to you immediately.

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Books appointments

Checks your calendar and confirms bookings. right on the call. No callbacks needed.

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Works in any language

Serves callers in their preferred language. Ideal for businesses with diverse customers.

Works with your existing number

No new number. No changes for your customers. Just set up call forwarding and you're live.

1

Tell Freemi about your business

Describe your services, your call types, and how you'd like calls handled. Takes a few minutes.

2

Set up call forwarding

Forward your number to Freemi Voice. Nothing changes for your customers. same number, always answered.

3

Every call handled

Freemi answers instantly, handles the call, and logs everything to your dashboard. You get notified when needed.

Common questions

Does it sound like a real person?

Yes. Freemi Voice uses natural-sounding speech trained on your specific business. Most callers cannot tell it's automated.

How does it know about my business?

You tell Freemi what your business does. your services, your hours, your pricing. It's trained on that and handles calls accordingly.

What happens with calls it can't handle?

It takes a message, tells the caller someone will follow up, and alerts you immediately. You never lose the lead.

Can I see what calls came in?

Yes. every call is transcribed and summarised in your dashboard. You can search, filter, and review any call.

Can I keep my existing phone number?

Yes. We set up call forwarding from your existing number. Nothing changes for your customers.

Is this available now?

Freemi Voice is in early access. Join the waitlist and you'll be among the first businesses we set up.

Never miss another call.

Freemi Voice is in early access. Join the waitlist and be among the first businesses we set live.