NEW The routine work, running itself
For pharmacies and allied health practices

The AI operating system for healthcare.

Run the work. Focus on the care. Freemi handles everything around patient care: messages, bookings, requests, records, staff, operations and follow up, in one connected system.

Built in Ireland Live in days Your team stays in control
Front desk
Every call and message answered
Booked straight into the diary
Team
Rota built, gaps filled
Clock-in to payroll, automatic
Patient care
Forms done before they arrive
Consent captured and stored
Marketing
Newsletters and offers written for you
Sent straight from your patient list
The problem

Too many systems. Too much work left for your team.

Messages arrive in one place. Bookings sit somewhere else. Staff rotas live in a spreadsheet.

Patient records, documents, compliance and follow-up are managed separately.

Freemi connects the work so your team can see what is happening and what needs attention.

WhatsApp
Bookings
Patient records
Rotas
Documents
Marketing
One Freemi view Connected
MessagesBookingsRecordsRotasDocumentsCampaigns
Two purpose-built products

One Freemi. Two purpose-built products.

Choose the product designed for your business. Both run on the same connected Freemi platform.

Freemi Pharmacy

A calmer, more organised pharmacy.

Manage prescription requests, patient messages, pharmacy services, staff, compliance and growth Focus on the care.

Freemi works alongside your dispensing system. It does not replace it.

Prescription requestsPatient messagingPharmacy servicesStaff and HRComplianceGrowth
Explore Freemi Pharmacy →
Freemi Practice

One system for your whole practice.

Manage bookings, patient records, treatment notes, forms, billing, recalls and staff.

Built for physiotherapy, chiropractic, osteopathy, podiatry, chiropody and multidisciplinary practices.

Online bookingPatient recordsTreatment notesBillingRecallsStaff
Explore Freemi Practice →
The platform

Everything around the work, connected.

Six connected areas. One clear view of the whole operation.

Front Desk
Front Desk

Messages, calls, enquiries, bookings and requests in one place.

7 unread messages
18 new requests
3 bookings awaiting confirmation
Explore Front Desk →
Patient Care
Patient Care

Patient details, forms, consent, notes and follow-up connected.

24 patients today
6 forms completed
3 follow-ups due
Explore Patient Care →
Operations
Operations

Tasks, workflows, documents, SOPs and compliance.

12 tasks completed
4 outstanding
1 overdue
Explore Operations →
Team
Team

Rotas, attendance, leave, HR records and permissions.

6 staff clocked in
1 shift needs cover
2 leave requests
Explore Team →
Growth
Growth

Recalls, reviews, newsletters, loyalty and campaigns.

38 recalls due
12 review requests sent
4 campaigns active
Explore Growth →
Control
Control

Workload, activity, performance and outstanding decisions.

3 items need attention
41 actions completed
All systems operating
Explore Control →
A day on Freemi

The work has already started.

From the first tap-in to the last request closed.

Rotas, clock-in and hours run beside the queue, the consult and the campaign. One system, so nothing is rekeyed from a spreadsheet on Friday.

07:55
Tapped in at the door, hours counting
Team
08:40
Overnight repeats already in the queue
Front Desk
10:15
A collection chased before the patient rings
Front Desk
13:40
Common Conditions consult, recorded
Patient Care
16:20
Reviews asked for while the visit is fresh
Growth
17:45
Shift closed, timesheet already totalled
Team

The diary, patient record and follow-up connected.

One thread from the booking to the signed note, the payment and the next visit. The record is not rebuilt from three systems each time.

08:30
Booked overnight, consent already on file
Front Desk
10:15
Cancellation filled from the waitlist
Front Desk
13:40
Treatment note opened as a draft
Patient Care
16:00
Recalls out to patients due a review
Growth
17:50
Notes signed. Locked.
Patient Care
18:15
Invoices sent, payments matched
Operations
Automation with control

Freemi handles the routine. Your team handles the decisions.

Routine questions, reminders, information collection and administrative work can move automatically. Anything requiring professional judgement, approval or action is sent to the appropriate team member.

Handled automatically today
38
Patient reminders sent
27
Routine questions answered
12
Forms collected
9
Review requests sent
6
Staff clock-ins recorded
14
Tasks completed
Needs a person
Patient request
Waiting for pharmacy review
Clinical note
Practitioner completion required
Rota gap
Manager approval needed
Newsletter
Ready for approval

Nothing sensitive happens silently. Every important action is visible, permissioned and recorded.

Implementation

Live in days, not months.

1
We learn your workflow

We review your locations, staff, services, patient channels and current systems.

2
We configure Freemi

We set up services, opening hours, staff, workflows, permissions and communication.

3
Your team tests it

Your staff review the rules, responses and processes before launch.

4
Freemi goes live

Freemi begins handling the agreed routine work.

5
You remain in control

Every important action remains visible, permissioned and recorded.

Bring us your messiest workflow.

In 15 minutes, we will show you how Freemi could simplify it.

Book a demo
15 minutesNo commitmentA real conversation with the Freemi team