No call centre, no account manager. You get the small team in Dublin who write the software.
Book a 15-minute chat and bring your messiest workflow. We will walk it end to end and tell you plainly whether Freemi handles it today, or whether it does not.
Email us and you will get a person, usually the one who built the thing you are asking about. If something is broken, say so bluntly. It helps.
Same address. hello@freemi.ai reaches all of us.
Fifteen minutes, no commitment, no slide deck. We will show you exactly how Freemi would run your pharmacy or practice.
Prefer email? hello@freemi.ai
We are a small team in Dublin. There is no SDR, no nurture track and no chasing. Here is exactly what happens when you get in touch.
Whichever suits. If you book, pick any time that works; if you email, tell us roughly what you run and what is going wrong.
Usually within a few hours. It will be from someone who can actually answer the question, not a form response.
We walk through the messy bit of your week and show you how Freemi would handle it. If it would not, we say so on the call.
One monthly price per location based on your setup. No tier chart, no setup fee, no minimum term.
None of this is required. It just means the first reply is useful rather than a list of questions.
Pharmacy, clinic, or both. How many locations, and roughly how many people on the team.
The thing that eats the most time, or the thing that keeps going wrong. That is what we will walk through.
Your dispensing or practice system, your diary, how patients currently get in touch. Freemi runs alongside these rather than replacing them.
If one of these is what you were about to ask, you have it now without waiting for a reply.
No. Freemi runs the work around it: the patient messages, the request queue, services, staff and the registers. Your clinical system stays exactly where it is.
One monthly price per location, based on your setup. No setup fee and no minimum term. Tell us what you run and we will send a written figure, usually the same working day.
Days rather than months. The first week is configuration and most of that work is ours. Your team signs off what runs on its own before anything reaches a patient.
No. Freemi Pharmacy is for pharmacy; Freemi Practice is for physiotherapy, chiropractic, chiropody, podiatry, osteopathy and multidisciplinary practices.
There is no SDR and no ticket queue. The person who replies can usually answer the question, and if they cannot they will say who can.
Usually within a few hours during the working week. If you write on a Sunday evening, expect Monday.
One reply, from a person. If Freemi is not a fit we will tell you and that will be the end of it.
Same working day, usually within a few hours. You will get a person who can answer the question rather than one who books a call to answer it later.
Support goes to the people who write the software. If something is broken for a live business it goes to the top of the list, ahead of anything planned.
A written answer to the actual question, including where we fall short. We would rather send you something you can put in front of your own advisers.
Goes straight to the team. Same working day during the week, and a person replies rather than a sequence.