Live in days, not months.
No onboarding marathon, no IT project. One short chat, and Freemi is answering, booking and following up within days.
STEP 1
STEP 2
STEP 3
STEP 4Book a 15-minute chat
Tell us how your practice runs and where the time goes. No slide decks, just an honest look at your day.
We build your Freemi
We wire up your channels, calendar and tools, then train Freemi on your voice, hours and services. You do almost nothing.
Go live, fast
Freemi starts answering, booking and following up. Usually within days of that first chat.
You stay in control
Watch every action in the audit log, set what Freemi handles, step in anytime. It gets smarter as it goes.
From first chat to live.
Live in days, not months.
No rip-and-replace, no six-month project.
DAY 1
DAY 2
DAY 4
DAY 7See it running on your practice.
Book a 15-minute chat. See exactly how Freemi would run your practice.
See it in a practice like yours.
Real spaces, real teams, real patients. Every part running on Freemi.
Day one
Onboarding, day oneUp and runningWhat actually happens, day by day.
Live in days is not a slogan. The engine is already built; the first week is configuration, and most of it is us doing the work.
Your services, your hours, your fees, and the one job you most want off your plate. Fifteen minutes.
Your team and their roles, your permissions, your note headings if you keep clinical records, your consent set, your channels.
Before anything goes near a patient, your team sees exactly what Freemi will answer on its own and what it will hand over. You sign that off.
Usually within days of the first call. You watch everything from one dashboard and can step in at any point.
The first fortnight always turns up something. We adjust the rules with you rather than leaving you to work around them.
You set the limits. The system enforces them.
You decide, per workflow. Anything needing professional judgement is routed to the right person rather than answered automatically.
Roles are enforced on the server, not by hiding a button. Someone without permission is refused, and the attempt is logged.
Every important action carries an actor, a timestamp and the values before and after. You can export it.
We would rather tell you on the call.
Freemi runs alongside your dispensing or practice system rather than replacing it, and which connections are possible depends on what you already use. We confirm that during onboarding rather than promising it up front. There is no minimum term, so if it stops earning its place you can leave, take your data with you, and we delete our copy.
The division of labour.
Onboarding fails when a vendor hands over a checklist. Here is what is ours and what genuinely has to be yours.
Ours
Configuring services, hours, fees, roles, permissions, note headings, consent sets and channels. Connecting what can be connected. Tuning the rules with you in the first fortnight.
Yours
One person who can decide what Freemi is allowed to answer on its own, and thirty minutes to review it before launch. That is the part nobody else can do for you.
Shared
The first real week. You will spot things we did not, and we would much rather change a rule in week one than have your team quietly work around it for a year.
What the second month looks like.
Does anything change on its own?
No. Freemi does not quietly alter its own behaviour. If something should be answered differently, you change the rule and you can see that you changed it.
Who do we call when something is odd?
Us, directly. There is no account manager between you and the people who write the software. If you email support, a developer reads it.
What if we want to turn something off?
You turn it off. Automation is set per workflow and it is reversible. Starting narrow and widening later is a perfectly good way to run it.
What if it is not earning its place?
Then you should leave, and we would rather you did that than quietly resent the invoice. No minimum term, export your data, we delete our copy.