Industries / Shops & retail
Part of Freemi · Shops & retail
Freemi runs your shop, end to end.
Freemi answers customer messages, keeps the rota and the takings straight and brings your regulars back. Your shop stays busy and your evenings stay yours.
✓Customer messages✓Rota & clock in✓Takings & books✓Regulars back
Freemi · New booking
Two places booked on Thursday’s candle workshop
✓ Reminder scheduled for Wednesday
24/7
bookings taken
MESSAGESEvery question answered
Even while you serve
TEAMWho is on, and when
Clocked in from a phone
REGULARSRegulars, remembered
Back for the next one
REVIEWSMore stars, less asking
Right after they visit
24/7
workshop bookings, day or night
Reminders
that actually land
One
record per customer
Days
to go live
Sound familiar?
The questions pile up while you serve the queue.
✕Messages piling up while you serve
✓Replies drafted in your voice
✕Workshop places booked on scraps of paper
✓Booked, paid and reminded online
✕Regulars you have not seen in months
✓Invited back automatically
✕Takings still to tot up at close
✓Counted and categorised for you
See it in action
A workshop booked while you are at the till.
A customer messages about Thursday’s workshop. Freemi checks the places left, books them in and sets the reminder. You keep serving the customer in front of you.
✓Answers messages over web, WhatsApp & email
✓Takes bookings for events and workshops
✓Brings regulars back before they drift
Freemi
WhatsApp
Hi! Any places left on Thursday’s candle workshop?
We’ve still got places for Thursday at 7pm, shall I book you in?
Two please, me and my sister!
Booked, two places Thursday at 7pm. I’ll send a reminder the day before ✓
DONE · Booked · reminder set · customer saved
Your whole crew
Freemi runs everything behind the counter.
Four departments, one system, each tuned to how an independent shop actually works.
Front Desk
Answers & books customers →
✓Answers messages over web, WhatsApp & email
✓Drafts replies in your voice, you approve
✓Books events and workshops
People & HR
Runs the rota & the team →
✓A rota for the busy days
✓Clock in and out from a phone
✓Timesheets ready at the end of the week
Books
Keeps the takings straight →
✓Takings counted and categorised
✓Card and bank matched off
✓A clean pack for your accountant
Growth
Keeps regulars coming back →
✓Newsletters and event news to regulars
✓Asks for a review at the right moment
✓Nudges lapsed customers back in
A day with Freemi
From the first overnight message to the day’s takings counted.
Connected
Plugs into the tools you already use.
WhatsAppInstagramGmailStripeWebsite
Built for your world too
All industries →
In the wild
See Freemi at work in your shop.
Busy floors, small teams, loyal regulars. Every part of the day can run on Freemi.
On the floor
A shop that runs between customers.
Messages, bookings, rota and reviews, handled.
FRONT DESKNobody left waiting
Even with a queue
TAKINGSTakings counted for you
Not at eleven at night
ROTAWho is on, sorted
Without a spreadsheet
REGULARSRegulars, back again
Without chasing them