Front Desk

Your front desk never closes.

Phone, WhatsApp, Instagram, email, web chat. Every customer message answered in seconds, in your voice. While you sleep.

Live in 48 hoursCustom-quoted per businessCancel anytime
WhatsApp47
Incoming call12
Email23
9:41·····

WhatsApp

Emma · regular client

live

Today · 6:14 PM

Heya! Any chance of a cut + colour next Thurs? 🤞
Today82 handledacross 3 channels
Real moments

A Saturday with Freemi on the front desk.

Three businesses. One quiet shift. Every message answered while owners did the work that pays.

Aoife's salon · Galway
Sat 7:42 PM
+€480
while you locked up

Aoife's salon · Galway

Freemi did

Booked 4 appointments via WhatsApp while she was closing up the salon.

Brennan's Pharmacy · Cork
Sun 9:14 AM
12 replies
before opening

Brennan's Pharmacy · Cork

Freemi did

12 repeat-prescription queries answered before the shutter went up.

Lisbon Tours · weekend ops
Sat 11:08 PM
€340
tour booked overnight

Lisbon Tours · weekend ops

Freemi did

Inbound from Paris, drafted in French, slot held, deposit link sent.

You stay in control

Built for trust.
Not blind autopilot.

Freemi acts confidently when it's safe to. It pauses, asks, and waits when it isn't.

The big one

Anything that touches your reputation gets your sign-off first.

Refunds, complaints, prices over a threshold, anything sensitive, Freemi drafts the reply and pings your WhatsApp before it sends. You tap approve. Freemi sends. You stay in control without staying glued to the phone.

Freemi

Needs you · 2 min ago

Approval

Maria O'Connor asked for a €87 refund on yesterday's tour, “guide arrived 12 min late.”

My recommendation

Half refund (€43) + apology email · holds the relationship without setting a precedent.

Won't make promises it can't keep.

No medical claims. No “definitely in stock.” No commitments without you on the line.

Every action logged.

Replay any conversation. Audit anything. Correct anything Freemi did, timestamped, attributable, searchable.

Your data stays yours.

Encrypted · SOC 2-aligned · EU-hosted. Never used to train other models. Deleted on cancellation.

Plugged in

Works with the tools
you already use.

We wire everything up in 48 hours. You don't touch a single API.

Conversations
5

WhatsApp

Read + reply

SMS

Inbound + outbound

Instagram

DMs · comments · stories

Facebook

Page messages

Messenger

Direct messages

Email + Calendar
4

Gmail

Read · draft · send

Outlook

Read · draft · send

Google Calendar

Bookings + reschedules

Calendly

Slot management

CRM + Sales
3

HubSpot

Lead + contact sync

Salesforce

Bi-directional CRM

Stripe

Payments + receipts

Productivity
4

Slack

Approvals + alerts

Notion

Knowledge base

Google Sheets

Reports + exports

Zapier

5,000+ apps

40+ integrations liveNew tools added every weekCustom on Enterprise
<60s

Avg reply time

Even at 2am

0

Unread overnight

You sleep · Freemi works

~16h

Inbox time saved / wk

Two working days back

Quick answers

The questions you'd ask on a call.

48-hour go-live

From this page to your phone ringing, in two days flat. No deck, no commitment.

0

Today · 15 min

We chat

1

Tomorrow

We build

2

Day after · 9am

Go live

Live in 48 hours · Cancel in one click · No deck, no commitment