Capabilities/Front Desk

Every message answered. Every booking taken.

Every customer gets a reply in seconds and every booking lands in your calendar, day and night. You never miss a paying customer again.

Replies in under 60sBookings on autopilotEmail + DMs + chatIn your voice
Front Desk
FreemiWhatsApp
Saturday 7pm for 4, all booked ✓
✓ Added to your calendar
<60s
average reply
Answers everywhere your customers are:
WhatsAppInstagramEmailSMSWeb chat
Speed to lead

Be the first to reply. Win the job.

Most enquiries go cold because no one answers fast enough. Freemi replies in seconds, so you are always the first business they hear back from.

21×
more likely to win a lead when you reply within 5 minutes.Lead Response Management study
Average time to first reply
Typical business≈ 47 hours
With Freemiunder 60 seconds
First to reply, every time

While you are with one customer, Freemi has already answered the next ten.

What it handles

It doesn’t just reply. It runs the front desk.

Never leave a customer on read
Answered in seconds
01
Always on

Never leave a customer on read

WhatsApp, Instagram, email, SMS, web chat. Every message gets a real answer in your voice, in seconds. Midnight, Sunday, mid-rush. It doesn’t matter.

No missed DMs, no inbox backlog
On-brand answers to every question
Only pings you when it truly needs you
Turns “are you free?” into a booking
Calendar stays full
02
Bookings

Turns “are you free?” into a booking

Checks your real availability, takes the booking, fires off the confirmation and the reminder, so you get fewer no-shows and zero double-bookings.

Books against live availability
Confirmations + reminders, automatic
Backfills cancellations from the waitlist
Knows your prices, policies and hours
Knows your business
03
Knowledge

Knows your prices, policies and hours

Trained on your FAQs, pricing and opening hours, so every answer is correct, and anything tricky comes straight to you.

Accurate quotes & policies
Opening hours & directions
Smart escalation to your WhatsApp
Connected

Works with the tools you already run.

WhatsAppWhatsApp
GmailGmail
Google CalendarGoogle Calendar
CalendlyCalendly

The rest of the crew

All capabilities →

See Front Desk working for your business.

15 minutes, no commitment. We will show you exactly how Freemi would run it.

Book a chat