Freemi | Pharmacy

Your pharmacy.
Powered by AI.

WhatsApp and web ordering your patients actually use. Every order in one queue. Reminders, deliveries and patient messages handled automatically. built for community pharmacies.

Built for Irish pharmacies
Live in 48 hours
No long-term contract
Modern pharmacy with shelves of medicine

Built for community pharmacies

From dispensing to follow-ups, every routine task, handled.

89%

Orders handled by AI

<8s

WhatsApp reply time

60%

Fewer phone calls

24/7

Patient support

Everything your pharmacy needs, handled.

AI that runs the admin so your team runs the dispensary.

WhatsApp Ordering

Patients send a photo of their script in the app they already use. Repeat requests, delivery scheduling and "ready for collection" texts. all via chat.

Website Ordering

Patients upload prescriptions or request repeats online. Orders flow straight into your unified queue.

Unified Order Queue

Every order from every channel in one view. Prioritise, process, dispatch.

Automated Reminders

Refill reminders, collection notifications and delivery updates sent automatically. no staff time.

Patient Profiles

Full history across every interaction. Medications, preferences, delivery addresses, communication log.

Delivery Management

Schedule deliveries, track drivers, send live ETAs and confirm drop-offs. all from one dashboard.

How it works.

Live in 48 hours. Three steps. No tech experience needed.

01

Connect your pharmacy

We set up your ordering channels. WhatsApp, website, walk-in. Link your patient database and dispensing system.

02

AI handles orders

Patients message, upload or order online. AI captures prescriptions, processes repeats and queues everything for you.

03

You dispense & deliver

Review one unified queue. Dispense, schedule deliveries, and let AI send patients their updates.

Real pharmacies

Live, in the community.

Three community pharmacies. Same patients. Same scripts. Hours back, every week.

Brennan's Pharmacy · Cork
Mon 7:42 AM
12 queries
before opening

Brennan's Pharmacy · Cork

Freemi did

12 weekend repeat-prescription queries cleared before the shutter went up. Patient profiles updated.

Belgard Pharmacy · Dublin
Wed 2:14 PM
24/7
patient support

Belgard Pharmacy · Dublin

Freemi did

Walk-in queue triaged by AI: 2 urgent to the pharmacist, 7 routine handled, 1 deferred to delivery.

Lifford Pharmacy · Donegal
Fri 5:18 PM
<8s
WhatsApp reply

Lifford Pharmacy · Donegal

Freemi did

Week's WhatsApp orders + repeats reconciled. Delivery rota for Monday auto-built before close.

Freemi vs traditional software.

Dispensing software manages stock. Freemi handles the patient side while you dispense.

CapabilityTraditional softwareFreemi Pharmacy
WhatsApp prescription ordering
×
Unified queue across every channel
×
AI drafted patient messages
×
Automated refill + collection reminders
×
Delivery tracking with live ETAs
×
Website ordering
Patient records
Basic SMS reminders

Built for every counter.

89%

Orders by AI

Community Pharmacy

Repeat prescription ordering, collection notifications, delivery scheduling, refill reminders.

18

Deliveries / day

Delivery-led Pharmacy

Route planning, driver tracking, live patient ETAs, drop-off confirmations. all automated.

60%

Fewer calls

High-volume Repeats

Monthly prescription packs, auto refill reminders, batch processing, nursing-home runs.

All

Branches

Multi-store Groups

One inbox across every branch. Routing by store, centralised reporting, per-store branding.

24/7

Always on

Out-of-hours Cover

AI takes orders and answers medication queries 24/7. Queued ready for you in the morning.

Add-on · Books by Freemi

Already running a pharmacy? Want your books done too?

PSI compliance, VAT returns, NHS reconciliation, supplier invoices. Freemi handles the lot. Your accountant gets a clean year-end pack. You get your evenings back.

  • NHS and private ledger reconciled daily
  • VAT (and equivalent) returns drafted automatically
  • Supplier invoices logged + approved in one tap
  • Year-end pack ready for your accountant

Bundled add-on

Custom/mo

Add to any plan. Reviewed monthly by a real accountant. Cancel anytime.

One ledger across every channel

Real-human accountant review

You own every record

Ready to modernise your pharmacy?

AI powered ordering, patient management and delivery. live in 48 hours.

Live in 48 hours · No long-term contract · Cancel anytime