Features/AI Concierge
AI Concierge

An AI concierge that never clocks off.

A warm, on-brand assistant that answers questions, makes bookings and helps every customer across WhatsApp, Instagram, email and web. Instantly, around the clock.

✓Replies in seconds✓Every channel✓In your voice✓24/7
Freemi
on duty
WhatsApp
Hi! Do you have anything free this Saturday?
We do, 2pm or 4:30pm with Mia. Which suits you best?
2pm please 🙌
DONEBooked Sat 2pm · confirmation + reminder sent
<60s
average reply
24/7
always answering
<60s
average reply
90%
queries handled solo
Working right now
What it does

A concierge for every customer, all at once.

Answers instantly
Replies to every question in your tone, on every channel.
Books & reschedules
Takes bookings straight into your calendar, with reminders.
Captures every lead
Grabs the details and never lets an enquiry go cold.
Knows its limits
Hands anything tricky to you with full context.
How it works

Set up once. Runs itself after.

01

Trained on you

Your prices, hours, policies and tone of voice.

02

Connected

Wired into your channels and calendar in 48 hours.

03

On duty

Answering and booking 24/7 from day one.

Every customer gets a warm, instant reply, even at midnight.

More of the platform

All capabilities →
→
Automated Outreach
Follow-ups that never stop
→
One-Click Social
Posts written & scheduled
→
Custom Website
A site that books jobs

See AI Concierge working for your business.

Book a 15-minute chat. We will show you exactly how Freemi would run it, live in 48 hours.

Book a chat