Platform / Operations
Operations

Run the work behind the care.

The tasks, the SOPs and the approvals that fill the week, kept where the work already happens. Every important action carries an actor, a timestamp and the values before and after.

Book a demoSee how it works
TasksSOPsApprovalsIncidentsDocumentsRegistersOperational workflowsActivity
An owner and a due dateTASKS
An owner and a due date
Not a WhatsApp group
Routed to a roleAPPROVALS
Routed to a role
Never waiting on one person
Versions and sign-offsSOPS
Versions and sign-offs
Who read which one, and when
Logged and closedINCIDENTS
Logged and closed
With the history attached
The work behind the counter, ownedThe work behind the counter, owned
What it replaces
WhatsApp groupPaper diaryShared driveWall chartEmail chain
An owner and a due date

The work that has nowhere else to live.

The jobs between the appointments. Nobody is assigned them, so they land on whoever remembers.

Tasks

Work with a name on it.

Work that used to live in a notebook or a group chat, with an owner, a due date and a record of who closed it.

Not a WhatsApp group
An owner and a due date
A record of who closed it
Stock work on the pharmacy floor
SOPs

Versions, and who signed them.

Versions and sign-offs, so you know who read which version and when, rather than a folder nobody has opened since the last inspection.

Who read which version
And when they read it
Not a folder nobody opens
Staff working through the day
Incidents

Logged, assigned, closed.

Logged, assigned and closed, with the full history attached and nothing quietly edited out of it.

The full history attached
Nothing quietly edited out
The trail exports as a file
A team reviewing the week
Actor · time · before · after
What every important action carries, and the trail exports as a file
Versioned and findable
Temperatures and balances captured where the work happens, not reconstructed later
Refused, and logged
Permission is enforced on the server. Hiding a button is a convenience, never a control
The unowned work

The jobs that live in a group chat.

Tasks living in a WhatsApp group
A queue with an owner and a due date
SOPs in a folder nobody opens
Versions with sign-offs you can actually see
“Who approved that?”
Every action carries an actor and a timestamp
The audit you dread
An export, not an archaeology project
It only works if Mary is in
Routed to a role, so nothing waits on one person
Documents on somebody’s desktop
One place, versioned, with who opened it
What it holds

Everything the week actually needs.

Not a compliance module bolted on the side. The ordinary running of the place.

Tasks

Every job has an owner and a due date, so nothing depends on the one person who happens to remember it.

Documents

One place, versioned, with a record of who opened what. Not a shared drive nobody quite trusts.

Activity history

Every important action carries an actor, a timestamp and the values before and after, and the whole trail exports as a file.

SOPs

Versioned, with sign-offs. You can answer who read which version and when, instead of pointing at a folder nobody has opened since the last inspection.

Incidents

Logged, assigned and closed, with the full history attached and nothing quietly edited out of it.

Approvals

Routed to a role rather than a person, so nothing waits on one individual being in that day.

Approvals

Approvals that do not sit in an inbox.

Raised
Someone asks
From the job itself, not a separate email thread
Routed
To a role, not a person
So nothing waits on one individual being in that day
Decided
Approved or refused
Refusal is a real outcome, recorded like any other
Logged
Actor and timestamp
With the values before and after
Exported
Comes out as a file
You do not have to ask us for it

Freemi makes compliance work visible and organised. It does not make a business compliant, and no software can. Professional responsibility stays with your team.

It takes care of

The ordinary running of the place.

Not a compliance module bolted on the side.

Task ownersDue datesSOP versionsRead receiptsSign-offsIncident historyRole-based approvalsRefusal recordsBefore-and-after valuesAudit export
In the wild

See Operations in a pharmacy like yours.

The tasks, the sign-offs and the approvals, kept where the work already happens.

Behind the counterBehind the counterThe jobs that have no home
Tasks with an ownerTasks with an ownerAnd a due date, not a WhatsApp group
The same in a practiceThe same in a practiceSOPs, incidents and sign-offs
Every corner

Kept where the work already happens.

The ordinary running of the place, kept where it happens.

Owned, not floating
TASKS
Owned, not floating
With a due date on each
Versioned and findable
DOCUMENTS
Versioned and findable
Not a shared drive
Read and signed off
SOPS
Read and signed off
By version, not by folder
Closed with a history
INCIDENTS
Closed with a history
Nothing edited out

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Bring us the job nobody owns.

The tasks in a group chat, the SOPs nobody has opened, the approval that waits on one person being in. Show us how it works today.

Book a demo