Operations
Run the work behind the care.
The tasks, the SOPs and the approvals that fill the week, kept where the work already happens. Every important action carries an actor, a timestamp and the values before and after.
TasksSOPsApprovalsIncidentsDocumentsRegistersOperational workflowsActivity
TASKSAn owner and a due date
Not a WhatsApp group
APPROVALSRouted to a role
Never waiting on one person
SOPSVersions and sign-offs
Who read which one, and when
INCIDENTSLogged and closed
With the history attached
The work behind the counter, ownedWhat it replaces
WhatsApp groupPaper diaryShared driveWall chartEmail chain
An owner and a due date
The work that has nowhere else to live.
The jobs between the appointments. Nobody is assigned them, so they land on whoever remembers.
Tasks
Work with a name on it.
Work that used to live in a notebook or a group chat, with an owner, a due date and a record of who closed it.
✓Not a WhatsApp group
✓An owner and a due date
✓A record of who closed it
SOPs
Versions, and who signed them.
Versions and sign-offs, so you know who read which version and when, rather than a folder nobody has opened since the last inspection.
✓Who read which version
✓And when they read it
✓Not a folder nobody opens
Incidents
Logged, assigned, closed.
Logged, assigned and closed, with the full history attached and nothing quietly edited out of it.
✓The full history attached
✓Nothing quietly edited out
✓The trail exports as a file
Actor · time · before · after
What every important action carries, and the trail exports as a file
Versioned and findable
Temperatures and balances captured where the work happens, not reconstructed later
Refused, and logged
Permission is enforced on the server. Hiding a button is a convenience, never a control
The unowned work
The jobs that live in a group chat.
✕Tasks living in a WhatsApp group
✓A queue with an owner and a due date
✕SOPs in a folder nobody opens
✓Versions with sign-offs you can actually see
✕“Who approved that?”
✓Every action carries an actor and a timestamp
✕The audit you dread
✓An export, not an archaeology project
✕It only works if Mary is in
✓Routed to a role, so nothing waits on one person
✕Documents on somebody’s desktop
✓One place, versioned, with who opened it
What it holds
Everything the week actually needs.
Not a compliance module bolted on the side. The ordinary running of the place.
Tasks
Every job has an owner and a due date, so nothing depends on the one person who happens to remember it.
Documents
One place, versioned, with a record of who opened what. Not a shared drive nobody quite trusts.
Activity history
Every important action carries an actor, a timestamp and the values before and after, and the whole trail exports as a file.
SOPs
Versioned, with sign-offs. You can answer who read which version and when, instead of pointing at a folder nobody has opened since the last inspection.
Incidents
Logged, assigned and closed, with the full history attached and nothing quietly edited out of it.
Approvals
Routed to a role rather than a person, so nothing waits on one individual being in that day.
Approvals
Approvals that do not sit in an inbox.
Raised
Someone asks
From the job itself, not a separate email thread
Routed
To a role, not a person
So nothing waits on one individual being in that day
Decided
Approved or refused
Refusal is a real outcome, recorded like any other
Logged
Actor and timestamp
With the values before and after
Exported
Comes out as a file
You do not have to ask us for it
Freemi makes compliance work visible and organised. It does not make a business compliant, and no software can. Professional responsibility stays with your team.
It takes care of
The ordinary running of the place.
Not a compliance module bolted on the side.
✓Task owners✓Due dates✓SOP versions✓Read receipts✓Sign-offs✓Incident history✓Role-based approvals✓Refusal records✓Before-and-after values✓Audit export
In the wild
See Operations in a pharmacy like yours.
The tasks, the sign-offs and the approvals, kept where the work already happens.
Behind the counterThe jobs that have no home
Tasks with an ownerAnd a due date, not a WhatsApp group
The same in a practiceSOPs, incidents and sign-offs
Every corner
Kept where the work already happens.
The ordinary running of the place, kept where it happens.
TASKSOwned, not floating
With a due date on each
DOCUMENTSVersioned and findable
Not a shared drive
SOPSRead and signed off
By version, not by folder
INCIDENTSClosed with a history
Nothing edited out
Bring us the job nobody owns.
The tasks in a group chat, the SOPs nobody has opened, the approval that waits on one person being in. Show us how it works today.
