Industries / Freemi Practice
Physio · Chiropractic · Podiatry · Osteopathy

The system your practice runs on.

The diary, the waitlist, treatment notes, consents, recalls, letters, payments and your team, all in one system, so your practitioners can just treat patients.

Book a chatSee how it works →
✓Booking, waitlist & recalls✓Notes that lock when signed✓Consents, letters & forms✓Built in Dublin, live in days
Freemi · New booking
Follow-up booked with Dr Lynch, Thu 9:40
✓ Consent recorded, reminder scheduled
24/7
bookings taken
Booked without a callDIARY
Booked without a call
Into the right practitioner
Forms done before arrivalNOTES
Signed, then locked
Corrections go on as addenda
Follow-ups that happenRECALLS
Follow-ups that happen
Six weeks, not never
Rooms, rotas and coverTEAM
Roles, SOPs and cover
Everyone knows the day
Fewer
did-not-attends
24/7
booking taken
Routine
questions handled
Days
to go live
Sound familiar?

Reception drowns while patients slip through the net.

✕Reception overwhelmed by calls
✓Answered and booked automatically
✕Patients missing their recalls
✓Recall lists worked automatically
✕No-shows costing valuable slots
✓Reminders that actually land
✕Notes still in draft at the end of the day
✓Written up, signed and locked
✕The rota rebuilt in a spreadsheet every week
✓Rotas, cover and hours in one place
See it in action

A cancelled slot, refilled from your waitlist.

A patient asks to see their practitioner. Freemi offers real slots, books it, records the consent and sets the reminder. Reception never picks up.

✓Operations and reschedules over web, phone & text
✓Intake and consent forms sent and chased
✓Waitlist you can prioritise and re-order
Freemi
Web chat
LIVE
I need to book a follow-up with Dr Lynch.
Dr Lynch has Thursday 9:40 or Friday 2pm, which suits?
Thursday please.
Booked for Thursday 9:40. Reminder the day before, and your consent is already on file ✓
DONE · Booked · consent recorded · recall updated
Your whole crew

Freemi runs your practice, end to end.

The diary, the record, the money, growth, your team and compliance. One system, tuned to how physio, chiropractic, podiatry and osteopathy practices actually work.

Front Desk & Diary

Answers & books, day and night →
✓Answers every message and text, day or night
✓Patients book into the right practitioner themselves
✓A waitlist you can prioritise and re-order

Treatment Notes & Records

One record, kept properly →
✓Notes go draft, signed, then locked
✓Cases open and discharge, letters send once
✓Consents, documents and a full audit trail

Payments & Billing

Invoiced and collected →
✓Invoices with tax per line and server-side discounts
✓Collects on the day, chases what is owed
✓Refunds and voids that keep the ledger straight

Growth & Reputation

Rebooked and reviewed →
✓Recalls that run pending, contacted, then booked
✓Appointment reminders and overdue chasers
✓Review replies drafted, campaigns that send

Team & Rota

Your whole team, sorted →
✓Rotas built against the diary, with cover and leave
✓Clock-in, timesheets and payslips
✓Staff records, contracts and absence in one place

Compliance & Governance

Provable, not promised →
✓Roles and permissions enforced on the server
✓SOPs with versions and sign-offs
✓Incidents logged, and a full audit trail
A day with Freemi

From the first overnight booking to the last recall.

8:30
Bookings confirmed
Overnight requests booked, consent already recorded
10:00
Waitlist worked
A cancellation offered to the waitlist, not lost
12:00
Recalls sent
Patients due a review invited to book
15:00
Notes signed
The day’s treatment notes written up and locked
17:00
Follow-ups chased
Outstanding follow-ups booked in
Fewer
did-not-attends, from the very first week.
How the diary actually fills
See how a practice day runs →
Connected

Plugs into the tools you already use.

WhatsAppInstagramGmailStripeWebsite

Also built for

All industries →
PharmacyPhysiotherapyChiropracticChiropody
In the wild

See Freemi at work in your practice.

Real practices, real teams, real patients. Every part running on Freemi.

Reception, between appointmentsReception, between appointments
A consultation roomA treatment room
The care team on shiftThe care team on shift
The practice OS

One dashboard for the whole practice.

Your team opens Freemi and sees the day. The diary, the waitlist, the notes still in draft and the letters waiting to go.

SHIFT BRIEFING · WEDNESDAY
Good afternoon. Here’s your floor.
0 in the diary  ·  waitlist worked  ·  0 notes in draft
+ New AppointmentNew Booking
0
In the diary
38
Notes signed
0
Needs your eyes
0
Appointments
Today’s listLIVE
RxR. Byrne · lower backNote signed, lockedReady
RxM. Ryan · post-op reviewNote still in draftDraft
↻K. Doyle · 6 month recallContacted, awaiting a slotSent
Made for practices

Built around how a practice actually runs.

Not a generic booking tool. Freemi is tuned to the diary, the record and the consent.

Online booking

Patients book into the right practitioner at nine on a Sunday, and a consent record is written at the same time.

Reminders & recalls

A waitlist you can prioritise and re-order, and recalls that run pending, contacted, then booked or dismissed with a reason.

Consents

Eight consent types, each given, refused or withdrawn, on a log nobody can rewrite.

Compliance & audit

Every action logged and reviewable, SOPs followed, and a clean audit trail whenever you need it.

Payments & invoices

Tax per line, discounts applied on the server, duplicate payments suppressed and refunds booked as explicit negative allocations.

Reviews & reputation

Happy patients nudged for Google reviews at the right moment, quiet feedback gathered along the way.

Practice FAQ

The questions practice owners ask.

Can I edit a note after I have signed it?+
No. Freemi runs alongside your dispensing system, not instead of it. It handles the patient messages, the request queue, services, staff and the registers around it. Which connections are possible depends on the systems your pharmacy uses, and we confirm that during onboarding.
Is patient data handled safely?+
Data is encrypted in transit and at rest, access is controlled per person and per module, and every action is written to an audit log with a name and a timestamp. It is never used to train models for anyone else.
Can reception see clinical notes?+
Only if you give them that permission. Roles are enforced on the server, not by hiding a button, so a receptionist who tries is refused with the name of the missing permission, and the attempt is logged.
What happens when a practitioner leaves?+
Their session is revoked and sign-in disabled the same minute. Their signed notes stay exactly where they are, because you cannot erase a signed note without breaking the record.
How much does it cost?+
A monthly plan based on practitioners and what you want Freemi to run. Book a chat and we will price it against your practice.
In practice

A practice that fills its own diary.

Appointments, recalls, consents and notes, in one system.

Nobody sitting on hold
WAITING ROOM
Nobody sitting on hold
Checked in on a phone
Notes where you need them
TREATMENT
Notes where you need them
Signed, and then locked
Sent the same evening
AFTERCARE
Sent the same evening
Advice they actually read
Back in when it matters
RECALL
Back in when it matters
Not when they remember

Your practice could run itself in days.

Book a 15-minute chat. We will show you exactly how Freemi would run yours, live in days, not months.

Book a chat