From the first interaction to the next visit, Freemi keeps the operational patient journey connected. One record holds the consent version the patient actually agreed to, and when.
TREATMENT NOTES
CONSENT
FORMS
RECALLS
One record, open where the work happensStop rebuilding the patient story in every system to work out what happened.
Details, appointments, cases, treatment notes, forms, letters, files, billing, recalls and communication, attached to the person rather than scattered across inboxes.

Notes go draft, then signed, then locked. A correction is an addendum, never a silent edit, and the history shows both.

Freemi records the consent wording shown, the patient’s response, the date and the channel. Searchable, and exportable.

Intake, medical history and the consent set for that service, attached to the confirmation.
No portal to log into, no app to download, and a signature at the end.
Before the appointment rather than being typed up afterwards from a paper form.
Automatically, until it is in, so nobody arrives with a blank history.
Not a summary that points at six other systems. The record itself.
Every visit, and the case it belongs to. Cases open and discharge, so a course of treatment reads as one thing rather than a list of unrelated dates.
Treatment notes with their full version history, and letters that send once. If a letter has already gone, the record says so rather than letting it go twice.
Intake, medical history and the consent set for each service, with the version the patient actually agreed to attached to the moment they agreed.
What was invoiced, what was paid, what is outstanding, and refunds booked as explicit negative allocations rather than netted quietly off a total.
Every message on every channel, attached to the person rather than sitting in one team member’s inbox.
Who may be spoken to about this patient, and who may not. A parent, a carer, a next of kin, recorded rather than remembered.
In pharmacy, Patient Care holds current medicines with repeats remaining, and a dispense takes one off the count. Common Conditions carries the eligibility check, the counselling record and the outcome. Clinical records stay in your dispensing system. Freemi keeps the operational relationship visible without replacing them.
Patient Care runs the parts of the journey that fall between appointments.
The record open on the desk while the appointment is happening, not typed up at eleven at night.
The whole team, one recordWhoever picks it up sees what was already said
In the pharmacy tooCurrent medicines, with repeats remaining
Before they sit downForms and consent already inA form, a message, a consult or a dispense. Same patient, same history.
AT THE DESK
IN THE ROOM
AT THE COUNTER
AFTERWARDSBring us the workflow where the patient story gets rebuilt from three systems, and we will show you how it runs on Freemi.